Help Center

Find quick answers, step by step guides, and ways to reach our support team. CanvasGuru keeps creators and collectors connected.

For Creators

Upload, manage, and sell your artworks. Learn about payouts, certificates, and edition policies.

View Guidelines

Track orders, verify certificates, and manage your art collection in one place.

Go to Collection

Reset your password, update billing info, or view payout history securely.

Account Settings

How do I start selling art?

Set up a creator account, upload your first work, and publish once verified. Each work gets a certificate after its first sale.

When do creators get paid?

Payouts start automatically once a buyer confirms shipment. You can check status anytime in your Payouts dashboard.

How do collectors verify authenticity?

Each work includes a digital certificate with provenance details. Certificates appear in your collection and on the work detail page.

Can I edit a work after publishing?

Yes, you can update titles, prices, and descriptions before the first sale. After a certificate is issued, details become read only.

Is there a fee to join?

Joining is free. CanvasGuru charges a 10% commission per sale, covering secure payments, verification, and hosting.

Who do I contact for support?

You can message us on the contact page or email support@canvasguru.co. Typical reply time is under 24 hours.

Reach our team directly or explore more guides on selling, collecting, and account setup.

Contact Support