Privacy Policy
CanvasGuru values your trust. This policy explains how we collect, store, and use your data to provide a secure experience for creators and collectors.
1. Information we collect
We collect information that helps operate CanvasGuru safely and efficiently. This includes:
- Account details such as name, email, and password.
- Payment and payout information processed securely by third party providers.
- Uploaded images, artwork details, and order records.
- Usage data such as device type, browser, and interaction patterns for performance analytics.
2. How we use your information
Your data allows CanvasGuru to:
- Process and fulfill artwork sales and certificates.
- Provide customer support and verify account ownership.
- Improve our website experience and functionality.
- Communicate about updates, policies, or relevant offers (with consent).
3. Data protection
All data transmissions use encryption (HTTPS/TLS). We do not sell personal data. Payment details are processed only by trusted, PCI compliant providers. We maintain strict access controls and audit logs for internal systems.
4. Cookies
We use minimal cookies for essential functionality like session management and performance analytics. You can adjust cookie settings in your browser at any time.
5. Third party services
CanvasGuru may integrate with trusted platforms (for example, Stripe for payments or analytics providers). Each service follows its own privacy policies, which you can review through their sites.
6. Data retention
We retain user information only as long as necessary to provide our services, comply with legal requirements, or resolve disputes. You may request data deletion at any time through Contact Support.
7. Your rights
- Access, update, or delete your personal information.
- Request copies of your data or limit its use.
- Withdraw consent for communications or processing.
We respond to verified requests within 30 days where applicable by law.
8. Changes to this policy
We may update this policy to reflect improvements or legal changes. Updates appear here with a new effective date. Substantial changes may also be communicated by email.
Questions or concerns?
Contact our privacy team anytime at privacy@canvasguru.co.